Munich Airport and Lufthansa have started testing a humanoid robot in Terminal 2, according to eTurbo News.
“Josie Pepper” the robot is now available to answer questions for passengers in Terminal 2. Whether they need directions to their gate or want to stop at a certain restaurant or shop – Josie Pepper will look them in the eyes and give them a prompt answer.
This is the first-ever test of a humanoid robot equipped with artificial intelligence at a German airport. For the next few weeks, Josie Pepper will welcome travellers to the non-public area of Terminal 2, which is jointly operated by Munich Airport and Lufthansa.
In her initial deployment, Josie Pepper, who speaks English, will await passengers at the top of the ramp leading to the shuttle connecting the main terminal to the satellite building. This test phase will be used to show whether Josie Pepper is accepted by passengers.