Keeping your travellers in check with Uber
1 Jun 2018 - by Zia Taylor
The hassle of collating numerous employees’ petrol claims, as well as implementing a duty-of-care programme that tracks the movements of travellers in their own vehicles is an arduous task. Uber’s revamped corporate offering, U4B, attempts to bridge these gaps in the market by providing a single packaged solution for corporates.
How does it work?
Samantha Allenberg, Uber spokesperson says: “Uber offers businesses a platform that is designed to provide seamless services for employees while centralizing the billing process.”
The new Uber for Business incorporates a lot of user feedback to provide easy setting of travel policy rules, as well as allowing for access levels based on group settings and custom programmes.
“Even if your customers or clients are without a smartphone (and the Uber app), you can send them a ride, and the driver will handle the rest,” says Allenberg. This makes it ideal for corporates who are sending travellers into different markets, and also ones who are receiving clients, or delegates for a conference. “The popularity of Uber is a natural consequence of the familiarity that many visitors have with the Uber app. For global, the experience of arriving in the country can be somewhat intimidating, so the familiarity of Uber, combined with the convenience of being able to input your destination without any language barrier challenges, makes for a very appealing proposition,” she adds.
Keeping travellers within policy
Riders who travel out of policy will be prompted to add their own payment method in order to complete the journey while staying within their corporate policy restrictions.
Companies using U4B can set their travel policy rules ahead of time to streamline the expensing of rides, and encourage greater compliance. Ride policies can include limitations to types of vehicles used, the total amount a user may expense, employee perks, as well as limitations on time of day and geographical region.
What about reporting?
“Individual trip times, locations, vehicle classes, and total Uber expenses are recorded,” says Allenberg. “You can generate reports and review a roll-up of all trip activity from a single dashboard.” Employees may also be given an expense code for reporting purposes.
Uber has also redesigned the manager-facing backend for U4B to incorporate Uber Central directly into the interface, allowing approved managers to manage and assign rides for clients, customers, freelancers, and others not directly covered by the existing policies, enabling more accurate reporting from a centralised source.