EZ Shuttle does it

EZ Shuttle has introduced an international transfer booking product and recently celebrated over 200 transfers processed through the new platform.

The booking system allows users to book airport or general transfers in 85 countries and from 650 airports around the world in real time, according to Guyck van Heerden, MD of EZ Shuttle.

Four months ago, EZ Shuttle entered into a sole conjugant provider partnership with international aggregator GET-E. EZ Shuttle exclusively sells its international transfer products in South Africa with GET-E distributing EZ Shuttle’s local transfer services internationally.

“Agents and corporate users do not need to wait for confirmation of their bookings, as these are delivered in real time within the user environment. This is not only a big value-add, but also saves an enormous amount of time,” says Guyck.

“What differentiates us is that agents will not have to prepay for transfer bookings but can book the product in real time while making use of their existing EZ Shuttle account or billing option. We are piloting the account system with selected agents at present before releasing this payment option more generally to the market,” he adds.

EZ Shuttle is the largest passenger transfer provider in South Africa, with a fleet in excess of 180 vehicles, according to Guyck. The company has been operating for 13 years and services more than 11 cities around South Africa. Locally EZ Shuttle’s fleet includes sedan vehicles, larger MPV-based vehicles seating up to 13 passengers, Mercedes Sprinters seating 22, and a blend of luxury and semi-luxury coaches with 37- and 60-seat configurations, all of which it owns and manages directly.

EZ Shuttle services are also available in Amadeus and the company offers commission to agents. He adds that the company is also in the process of integrating its services with other online booking tools.

Other advantages are the company’s 24-hour call centre service, which Guyck says greatly reduces service issues when working with clients in different time zones. He adds that the company only has a two-hour cancellation period for transfers – the only exception being long-distance transfers and big groups.