Lufthansa receives ONE Order certification

Lufthansa has become the first airline to earn Iata ONE Order certification, after the completion of a one-year pilot programme.

The programme’s objective was to conduct the entire product offering and booking process solely on the basis of the NDC and ONE Order standards.

ONE Order aims to modernise flight booking and accounting processes by consolidating a passenger’s personal information and purchases (fare and ancillaries) within a single record. It allows all the travel products and services for a particular trip – even those of other providers, such as partner airlines or third parties such as hotels and car-rental companies – to be fully integrated under a single booking reference number.