Blantyre runway closure: SAX to the rescue
24 Apr 2019 - by
SAA has implemented contingency plans for its operations affected by the runway closure at Chileka International Airport in Blantyre, Malawi.
The runway was closed for maintenance yesterday, April 24, and SAA’s operations were cancelled, as well as those on Saturday, April 27. This is because the aircraft that SAA operates to Blantyre does not fit the required categories/classes of the secondary runway, which will remain operational.
“We have implemented contingency plans by using SA Express’s Q400 turbo-prop aircraft to continue to operate this route, with the exception of the Wednesday and Saturday flights,” a statement from SAA said.
Tlali Tlali, SAA spokesperson, apologised to SAA’s customers for the inconvenience caused by the cancellation. “The nature of the aircraft deployed during the rehabilitation of the runway will be a single-cabin aircraft,” he added. “In the light of this change, SAA has decided to compensate all passengers who had purchased tickets to travel in the premium cabin. The decision was based on the nature of the offering in the single-cabin aircraft and in accordance with our compensation policy,” said Tlali.
Other customers will be re-accommodated to Lilongwe, where operations are unaffected. These passengers will have the option of reconnecting from Lilongwe for onward travel by air or ground transport.
Passengers who have not been ticketed will be rebooked on to the next available flight. For passengers or groups who have been ticketed a full refund of the unused portion of the ticket will be available if the airline’s conditions are met.
The main runway will be closed until July 23.