Rwandair, Amadeus expand partnership

RwandAir and Amadeus are expanding their partnership to include new technology solutions with the aim of improving the customer experience.

Having previously provided RwandAir with distribution services, Amadeus will now assist the airline with solutions ranging from passenger systems, revenue management, loyalty management, payments and data to analytics. 

Yvonne Manzi Makolo, RwandAir ceo, said: “…We look forward to an extended partnership with Amadeus that will [now include] an upgrade of our reservations, ticketing, departure control, e-commerce, market intelligence and loyalty systems.”

Amadeus’s Passenger System (Altéa) also instantly updates travel sellers about any changes that affect an Altéa airline booking, allowing them to offer better service their customers.

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