Kempinski hotel allows all day check in, out

Ciragan Palace Kempinksi Istanbul is offering guests a new timeless check-in and check-out service that allows guests to arrive and leave at any time, provided it is within their booked accommodation dates.

The service shies away from the usual 14h00 check-in and 12h00 check-out times by offering guests guaranteed room access at the time of their arrival at no additional cost. Lindie Posthumus, global travel and expense superintendent, Anglo American, told Travel and Meetings Buyer that an automated check-in service was a lot more efficient for travellers and added that such an initiative “would save travellers a portion of their time” which otherwise would have been spent waiting for the assigned check-in time.

Flexible check-in and check-out times also provide guests who travel long distances or who arrive early in the morning due to flight times, with time to relax and prepare for their time in Istanbul.

Ciragan Palace Kempinski Istanbul general manager and regional director of Kempinski Residences in Turkey, Ralph Radtke, said: "It is an era of increasing guest-centric approaches and being more [innovative] for guests. The purpose of launching this new initiative is to extend experiences regardless of the time constraints. Ciragan Palace will be the first in Kempinski Europe hotels, and also in the Turkey hotel industry…”

This service is currently only available to selected room types with plans to expand in the future.

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