Ethiopian Airlines introduces self check-in
8 Jan 2019 - by
Ethiopian Airlines has fully implemented its self-check-in service at Addis Ababa International Airport, enabling passengers to check in using their mobile device and thus avoid queues at the airport.
The initiative responds to passengers’ demand for a more seamless travel experience and enables them buy tickets, pay online and check in at their convenience.
Providing a hassle free check-in experience with self-service channels including mobile phone, web, kiosk, and auto check-in without having to go to the airport, the self-check-in initiative allows passengers to receive their boarding pass via the Ethiopian mobile application or the Ethiopian website.
The auto check-in also enables domestic passengers to get their boarding pass by email three hours prior to departure if they provide their email address at the time of booking.
Ethiopian Airlines Group CEO, Tewolde GebreMariam, commented: “As a customer-focused airline, we are delighted that our main hub, Addis Ababa Airport, is among pioneering airports that is fully implementing Iata’s Fast Travel Self Check-in initiative.
“The implementation of digital-driven self-services is vital for today’s air travel, and self check-in enables our customers to be fully in control of their check-in process and avoid standing in line at the airport. In line with Vision 2025, we are continuously investing in technology solutions and simplified processes in order to offer the best possible travel experience.”