Detroit Metropolitan Airport goes biometric

Delta Air Lines, in collaboration with Custom Border Protection, has expanded its optional facial recognition boarding test to Detroit Metropolitan Airport, effective this month.

Customers leaving from gate A36 can choose to board the aircraft using facial recognition technology. If customers want to participate, they simply approach the camera, their image is captured, they get a confirmation receipt, and then they board their flight.

Customers do not have to locate their boarding pass or mobile phone while they board, and the test also allows agents to more easily engage with passengers as they board. If they don’t want to participate, passengers simply tell a gate agent and board using their boarding pass or mobile phone instead.

The test is now under way on one flight daily. In the coming months, it will be an option for all daily international flights departing from gate A36.


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